1. Who we are
Jenesis Forge Studio (“we,” “us,” “our”) is a Jenesis Peaks Production offering tools for writers, creators, and studios to plan and develop projects.
2. Information we collect
We may collect the following types of information:
- Account information: such as your name, email address, and password when you sign up or subscribe.
- Usage information: such as pages visited, features used, and basic device information to help improve the Service.
- Payment information: processed securely by third-party providers (such as Stripe). We do not store full credit card numbers on our servers.
- Content: your projects, scripts, manuscripts, notes, and other materials you create and store in the editor.
3. How we use your information
We use your information to:
- Provide, maintain, and improve the Service.
- Create and manage your account and subscription.
- Communicate with you about updates, billing, or support.
- Protect the security and integrity of the Service.
- Comply with legal obligations and enforce our Terms of Service.
4. Cookies and similar technologies
We may use cookies and similar technologies to remember your preferences and understand how you use the site. You can control cookies through your browser settings, but disabling them may affect some features.
5. Payment processing
Payments for Pro or Studio plans are processed by third-party providers such as Stripe. When you submit payment information, it is handled according to the provider’s own security and privacy practices. We receive limited billing details (for example, the last 4 digits of your card and billing country) but do not store full card numbers.
6. How we share information
We do not sell your personal information. We may share information with:
- Service providers that help us operate the platform (hosting, analytics, email, payments), under appropriate confidentiality agreements.
- Authorities or third parties when required by law, to protect our rights, or to respond to legal requests.
- Successors in the event of a business transition, such as a merger or acquisition, where your information may be transferred as part of that process.
7. Your content and projects
Your creative work remains yours. We store and process your projects only to provide the Service (for example, to display your script in the editor, back it up, or let you export). We do not claim ownership of your content and do not use it to train third-party models or resell it.
8. Data retention
We keep your information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. If you close your account, we may retain limited records as required for billing, legal, or security purposes.
9. Your choices
- You may update certain account details through your account or by contacting us at info@jenesisforge.co.
- You can opt out of non-essential marketing emails by using the “unsubscribe” link in those messages.
- You may request that we review or delete certain information where applicable law provides that right.
10. Children’s privacy
The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
11. Security
We use reasonable technical and organizational measures to help protect your information. However, no online service can guarantee complete security. Please keep your account credentials safe and notify us if you suspect unauthorized access.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the “Effective date” above. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.
13. Contact
If you have questions about this Privacy Policy, contact:
info@jenesisforge.co